Privacy Policy

BeNative is a platform for discovering homestays in India. If you have any question about this policy or about your information, write to us at support.benative@gmail.com.

We collect only what we need to run the website.

• When you create an account: your name, your email address and a password. Your password is stored in a protected form that we cannot read.
• When you sign in with Google: your name, email address and profile picture, as shared by Google. We never see your Google password.
• On your profile: your name and, if you add one, a profile photo.
• When you write a review: your rating and your comments.
• When you use the Contact Us form: your name, email address and message.
• When you ask to list your homestay: the host's name, phone number and email address, the address and location of the home, the type of stay, the number of rooms, your description and the link to your photos.
• When you recommend a homestay: your name, phone number and email address, and the homestay's name, address, host name and host contact that you give us.
• When you browse: the pages you visit, the page you came from and the type of browser you use. We use this to count visits. If you are signed in, the pages you visit are linked to your account, so we can see which homestays our members are interested in.

• To create and manage your account.
• To show full homestay details and host contact details to visitors who are signed in.
• To publish reviews.
• To reply to your messages and requests.
• To review and publish homestay listings.
• To understand how the website is used and to improve it.

We do not sell your information. BeNative may show advertisements, but we do not give advertisers your name, email address or phone number.

• Homestay pages are public. A host's name, the home's location, photos and description can be seen by anyone, and may be shared on BeNative's social media.
• A host's contact details are shown only to visitors who are signed in.
• Reviews are public and show the reviewer's name.
• Your email address and password are never shown to other visitors.

We use cookies to keep you signed in. A video you choose to play may set cookies from YouTube. If we start showing ads from an advertising service such as Google, that service may also use cookies to choose which ads to show. We will update this page before that starts, and explain how to turn off personalised ads.

We keep your account information for as long as you have an account. Messages and listing requests are kept for as long as we need them to reply to you and to keep a record. You can ask us to delete your information at any time.

• You can see and change your name and photo on your profile page.
• You can ask us for a copy of the information we hold about you.
• You can ask us to correct or delete your information, or to close your account.

To do any of these, write to support.benative@gmail.com. We will reply as soon as we can.

BeNative is meant for adults. Please do not create an account if you are under 18.

We take reasonable steps to protect your information, including encrypted connections and restricted access. No website can promise complete security, so please use a strong password.

If we change this policy, we will update this page and the date at the top.